Terms of service

VELROAST – Terms of Service

Welcome to VELROAST, your destination for premium, curated coffee experiences. The terms “we,” “us,” and “our” refer to VELROAST, operating this store and website, along with all related content, products, and services (collectively, the “Services”).

By using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use or access our Services.

1. Access and Account

By using our Services, you confirm that you are of legal age in your jurisdiction and may authorize any minor dependents under your care to use our Services on your devices.

To access or purchase from our store, you may provide personal information such as email, billing, and shipping details. You confirm that all information is accurate, complete, and that you have the right to provide it.

You are responsible for keeping your account secure. Do not share, transfer, or sell your account. All activity under your account is your responsibility.

2. Our Products

We strive for accuracy in product representations, but appearances may vary due to screen settings or devices. We cannot guarantee that products will perfectly match images.

Descriptions, availability, and specifications may change at any time without notice. We reserve the right to limit quantities, discontinue products, or adjust offerings per customer, region, or jurisdiction.

3. Orders

Placing an order is an offer to purchase. VELROAST reserves the right to accept or decline orders at our discretion. Your order is only confirmed once payment is received and processed.

Please review orders carefully; cancellations may not be accommodated after confirmation. All purchases are subject to our Refund Policy [LINK].

Orders are for personal use only and may not be resold or exported commercially without permission.

4. Prices and Billing

All prices, discounts, and promotions are subject to change. The price charged is the one in effect at the time of order and shown in your order confirmation.

Unless stated, prices exclude taxes, shipping, handling, customs, or import fees. Promotions may have separate terms; those terms take precedence over these Terms if conflicts arise.

You agree to provide accurate, up-to-date payment and account information. You authorize us to charge your chosen payment method for the full purchase amount, including taxes and fees.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. VELROAST is not liable for delays caused by carriers, customs, or circumstances outside our control. Risk of loss passes to you once the products are with the carrier.

6. Intellectual Property

All content on our Services—including logos, text, images, graphics, audio, video, and product displays—is owned by VELROAST, its affiliates, or licensors and is protected by law.

You may use our Services only for personal, non-commercial purposes. Unauthorized use—including copying, distributing, modifying, or public display—is prohibited.

VELROAST trademarks, logos, and slogans may not be used without written permission. Shopify and third-party trademarks remain the property of their respective owners.

7. Optional Tools

We may offer third-party tools as part of the Services. These are provided “as-is” with no guarantees. Use at your own risk, following the third-party terms.

8. Third-Party Links

Our Services may link to third-party sites. We are not responsible for their content, accuracy, or policies. Access third-party websites at your own risk.

9. Relationship with Shopify

VELROAST is powered by Shopify, which provides platform services. All sales are between you and VELROAST. Shopify is not responsible for transactions, product quality, or any related issues.

10. Privacy Policy

Your personal data is governed by our Privacy Policy [LINK]. Because Shopify hosts the Services, they may process certain information as described in their policy [LINK].

11. Feedback

By submitting feedback, you grant VELROAST a worldwide, royalty-free license to use it. Feedback must be yours and comply with these Terms. We are not obligated to respond or compensate for submitted feedback.

12. Errors, Inaccuracies, Omissions

We may correct typographical errors, pricing, promotions, or product descriptions at any time. We reserve the right to cancel orders if information is inaccurate.

13. Prohibited Uses

You may only use Services lawfully. Prohibited behavior includes, but is not limited to:

  • Unlawful, abusive, or harmful actions

  • Intellectual property infringement

  • Sending malicious software or spam

  • Circumventing security features

Violation may result in account suspension or termination.

14. Termination

VELROAST may terminate your access at any time without notice. Obligations that naturally survive termination, such as intellectual property, indemnification, and liability limitations, remain in effect.

15. Disclaimer of Warranties

Services and products are provided “as-is” without warranties. We do not guarantee uninterrupted, error-free, or secure access. Some jurisdictions may limit these disclaimers.

16. Limitation of Liability

To the fullest extent permitted by law, VELROAST and its partners are not liable for any direct or indirect damages arising from your use of the Services or products, including lost revenue, profits, or data.

17. Indemnification

You agree to indemnify VELROAST, Shopify, and affiliates against claims arising from your use of the Services, breach of Terms, or violation of third-party rights.

18. Severability

If any provision is invalid, the rest of the Terms remain enforceable.

19. Waiver; Entire Agreement

These Terms, along with posted policies, constitute the full agreement. Failure to enforce a provision does not waive the right to enforce it later.

20. Assignment

You may not assign these Terms without consent. VELROAST may assign or delegate rights without notice.

21. Governing Law

These Terms are governed by the courts in VELROAST’s headquarters jurisdiction. You consent to venue and personal jurisdiction there.

22. Headings

Section headings are for convenience only and do not affect interpretation.

23. Changes to Terms of Service

VELROAST may update these Terms at any time. Continued use constitutes acceptance of updates. Check this page regularly for changes.

24. Contact Information

For questions about these Terms:

VELROAST
📍 38 Tower Crescent, Barrie, ON L4N 2V2, Canada
📞 +1 (647) 773-6640
✉️ faisel.h@gmail.com
Trade ID / VAT: [To be provided]